Gadget Condition Guide

Instacell lives by the motto of selling top quality electronic devices for simply amazing prices. This means that we want fair ratio between the devices we buy and the price we offer for them. To make life easier for our users, we have decided to compose a guide for the device condition, so we can avoid unwanted surprises after we receive the device from you, or after you receive the device from us. The guide below is simply a visual guide and applicable for every electronic device we sell and buy, making the expectations as clear as possible on both sides.

Please see our conditions guide bellow:

Sealed

In this case your device is in flawless condition and it is:

  • New and out of the box or still has its original package
  • With no scratches, scuffs or other marks
  • Completely functional, including all buttons and ports
  • IMEI / ESN is clear for activation by a new user

 

Open

In this case your device is in like-new condition and it is:

  • Used very briefly with the original packaging box at hand
  • With none or a minimal visibility of scratches, scuffs or other marks
  • Fully functional, including all buttons and ports
  • IMEI / ESN is clear for activation by a new user

 

Perfect

In this case your device is in good condition and it is:

  • Used by the previous owner and comes with the original package and accompanying elements
  • With a tolerable amount of scratches, scuffs or other marks, made from a normal device use (no screen cracks)
  • Fully functional, including all buttons and ports
  • IMEI / ESN is clear for activation by a new user

 

Good

In this case your device is in a usable condition and it is:

  • Used by the previous owner for some time and may not come with the original packaging box and may lack some of the elements.
  • With possible scratches, scuffs or other marks (no screen-cracks)
  • Mainly fully functional, including all buttons and ports
  • IMEI / ESN may not be clear for activation by a new user

 

Poor

In this case your device is in mainly usable condition and it is:

  • Heavily used by the previous owner and does not come with an original package and may lack some elements (like a charger)
  • With scratches, scuffs or other marks (and possible screen cracks or bends)
  • Mainly fully functional, but servicing may be necessary soon enough
  • IMEI / ESN is usually not clear for activation by a new user

 

* Do note that any lost, stolen, or iCloud locked iPhones are not accepted by Instacell. In case your iPhone is in very poor condition, do note that you will get a lower offer by Instacell.

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